Shipping Policy

  1. Processing Time:

    • Orders are typically processed within 1-2 business days after payment confirmation.
    • Please note that orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Methods:

    • We offer standard shipping for all orders, with estimated delivery times ranging from 7 to 14 business days.
    • Expedited shipping options may be available for select products, with shorter delivery times. Expedited shipping costs will be calculated at checkout.
  3. Shipping Rates:

    • Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the shipping destination.
    • We strive to offer competitive shipping rates to ensure affordability for our customers.
  4. Shipping Destinations:

    • We currently ship to addresses within the United States and select international destinations. Please ensure that the shipping address provided is accurate and complete to avoid delays or misdeliveries.
  5. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
    • You can track the status of your order by using the provided tracking number on our website or the carrier's website.
  6. Delivery Issues:

    • In the event of any delivery issues, such as delays or lost packages, please contact our customer support team for assistance.
    • We will work diligently to resolve any shipping-related issues and ensure that you receive your order in a timely manner.
  7. International Shipping:

    • For international orders, please note that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
  8. Holiday Shipping:

    • During peak holiday seasons, such as Black Friday or Christmas, please anticipate potential delays in shipping due to increased order volumes and carrier processing times.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at contact@naxaera.com. Thank you for choosing Naxaera for your online shopping needs!

[Disclaimer: Please tailor the shipping policy to your specific business practices and consult legal counsel if necessary to ensure compliance with applicable laws and regulations.]